Effective date: 16th June 2025

This privacy policy applies to users of the Sooper Books Audio App and purchasers of the Sooper Books Lifetime Deal (together, "Services"). Sooper Books Ltd ("we," "us," or "our") is committed to protecting your personal information and respecting your privacy.

By using our app or purchasing the Lifetime Deal, you agree to the practices described in this policy. 

1. Data Controller

Sooper Books Ltd,Office 4, Venture House Business Centre Avenue Farm Industrial Estate, Birmingham Rd, Stratford-Upon-Avon, United Kingdom, CV37 0HR, is the data controller responsible for your personal data.

2. What We Collect

We may collect and process the following categories of personal data:

• Name and email address (upon purchase and login)

• Payment confirmation details (e.g., transaction ID via Stripe)

• App usage data (e.g., story plays, session duration)

• Device and technical data (e.g., device type, OS, app version)

• IP address and general location (for analytics)

• Push notification tokens (to send in-app messages)
  
  
  

3. How We Collect Your Data

Data is collected:

• Automatically when you use the app (via analytics and SDKs)

• When you make a purchase (via our secure checkout provider)

• When you contact us (via email or in-app support)
  
  
  

4. How We Use Your Data

We use your data to:

• Provide access to the app and audio content

• Process your Lifetime Deal purchase

• Monitor performance and improve the app experience

• Deliver updates and important notifications

• Respond to customer support requests

• Comply with legal obligations
  
  
  

5. Legal Bases for Processing

We process your data under the following legal grounds:

• Contract: To fulfil our agreement when you purchase the Lifetime Deal

• Legitimate interest: To improve our service and maintain app performance

• Legal obligation: To comply with tax, accounting, and consumer protection laws

• Consent: For sending push notifications and optional marketing
  
  
  

6. Data Sharing

We may share limited data with trusted service providers, including:

• Payment processors (e.g., Stripe)

• Mobile analytics providers (e.g. App Store Connect)

• Cloud infrastructure and email providers

  
  

We will never sell your data to third parties.

7. Data Retention

We retain your personal data for as long as you use our app or maintain an active account. If you delete the app or request account deletion, we will erase or anonymise your data, except where retention is legally required.

8. Your Rights

You have the right to:

• Access or request a copy of your data

• Correct inaccurate data

• Request deletion of your data

• Object to certain types of processing

• Withdraw consent for marketing

Contact us at support@sooperbooks.com to exercise your rights.

9. Children's Data

Our app is designed for families, but accounts are managed by adults. We do not knowingly collect personal data from children.

10. Data Security

We use appropriate technical and organisational measures to protect your data, including secure authentication, encryption, and firewalls.

11. International Transfers
Data may be stored and processed outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place.

12. Push Notifications
Upon installing the app, you may receive push notifications related to new stories, account updates, or user guidance. You may disable these in your device settings at any time.

13. Updates to This Policy
We may update this policy from time to time. Significant changes will be communicated via email or in-app message.

14. Contact Us
For any questions or concerns, contact:

Mail: support@sooperbooks.com

Post: Sooper Books Ltd,Office 4, Venture House Business Centre Avenue Farm Industrial Estate, Birmingham Rd, Stratford-Upon-Avon, United Kingdom, CV37 0HR

This policy applies specifically to the Sooper Books Audio App and associated Lifetime Deal purchases. For website-specific privacy practices, please refer to our Website Privacy Policy